Returns & Refunds

1. Eligibility for Returns

We accept returns within [X] days of purchase for unused, unopened products in their original packaging. Items that are damaged due to misuse or improper storage are not eligible for return.

2. How to Request a Return

To initiate a return, contact our customer support at [your email] with your order number and reason for return. We will provide instructions on how to send back the product.

3. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within [X] business days.

4. Exchanges

We replace defective or damaged products. If you need an exchange, contact us at [your email].

5. Non-Returnable Items

• Gift cards
• Used or opened skincare products (for hygiene reasons)

6. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part.